πŸ– Devastated - Review of Wind Creek Casino & Hotel, Atmore, Atmore, AL - Tripadvisor

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We were very surprised we have had better beakfast food with servers who bring you the beverage of your choice at a lower price at this company's Wetumpka Casino. I went in trying to fix it and it was lukewarm at best so she had to finish her shower in cold water and was extremely upset. Lowest prices for your stay. We also regret the guest experience at the buffet, missing our expected wait time intially quoted by about minutes, however, are glad to hear that the food was good and hopefully made the wait a little more acceptable. More Show less. We do not receive consistent complaints regarding the room temperature and as far as speaking with other guests, receive compliments on how comfortable our rooms are. They had advertised a free mug with players points which is quite a bit of play. So, we called down and they said they would fix it. I notice the machine was not matching my winning. Show Prices. We waited in the casino and our beeper went off at the 58 minute mark. Wind Creek prides itself in this area, and for a guest to walk away not blown away by our service, is less than the experience we expect the guest to have. We appreciate you sharing your feedback and hope to continue to see you at Wind Creek!!! We have learned that we dont win every visit but I can say that the wins out weigh the losses. We have been so often that we know most of the staff by first names. Unfortunately for us the heating was faulty and the room never warmed up to anywhere near 75 degrees.

This was my first time visiting Wind creek and I register the club and received my card. That's really cheap in my book. Thirty minutes later, I walk back to get ice and it was still broke so I called back and asked if someone would bring us ice and finally we got ice.

My gaming wind creek casino new players did'nt register in the gaming machine. The bathroom was large and attractive with a seperate commode and a great shower. We cranked the temperature control up to 75degrees the wind creek casino new players setting figuring the room would soon warm up.

The buffet was pretty good. We received a comp'd room since we have been long time customers but this was the first time I used a "Free Room" coupon. The king size bed was very comfortable and had a sheet above and below the blanket.

We were upset because we paid full price for the meal and the service should have been a lot better. The room was nicely appointed with a great smell believe it or not both the hallways and room must be sprayed with a very clean smelling spray.

Brittany would even come pick up the dirty plates of the table right next to us and walk past our table. However, two big problems marred our enjoyment: the temperature in our room and the Buffet service.

Wind Creek has spoken with this guest, gained more information so that we can address the negative interaction with one of our team members, explaining to the guest that this is not acceptable and not within our guest service standards.

They also have other lunch buffets at Wrangler's. At the at the entrace to the Sunday evening buffet we were given a big round beeper and told that the wait was 45 minutes to get in.

I took my card back twice and they reset the card, then It still did'nt work in the machine. So I'm not sure if we would return. The gaming machines work just as other gaming machines do regarding load of dollars and credits, the electronic bingo card on our gaming machines is not related to this in anyway.

I would highly recommend WindCreek to anyone that wants to go and have a good time. Nearby Hotels. View Hotel. We also ate at their breakfast buffet which was free to seniors on Monday and Wednesday mornings.

When I went to get my mug, I was told my points had to be earned in one day. Log in to get trip updates and message other travellers. The hotel is beautifully decorated.

Guests 1 room2 adults0 children Guests 1 2. The breakfast buffet the next morning had bland food and do it yourself beverage service. I know the room was a "comp" but we spend hundreds and hundreds gambling to support the casino.

Payments made by partners impact the order of prices displayed. Customer Service was very slow wind creek casino new players the young lady that was helping me the club, was clueless about what the card had to offer.

We appreciate your input. I'm going to write the better business bureau and who ever in charged of the gaming casino for the state of Alabama, because the gaming bingo machine is design to rip people off.

We search up to sites for the lowest prices. We then had to stand in a 10min.

I traveled with my sister and mother for a "ladies weekend". Wind Creek attempted to contact this guest via email but a response was not received. She flat out ignored our table and shot dirty looks at us like we somehow offended her?

We did not get a comfortable nights sleep due to the low temperature. Most disappointing is that I would not consider the buffet good value, especially for a casino. I was devastated and could'nt believed the lies, I was told when I register.

Hampton Inn Atmore. I personally feel, the gaming system is bogus and it tricking alot of poor people, out of money. We also apologized to the guest for the out of service issues experienced in their hotel stay, and have promised her and her mother a follow up stay in one of our charming suites on us!!

I am not one of those people who is highly critical and usually I let a lot slide before I speak up. We found the staff to be pleasant and professional.

The guest speaks of a current promotion that we offer which is called our New Player Sign up offer-we will reimburse any loss experienced during a new players 1st 24 hours of play after card https://31arsenal.ru/casino/2009-epiphone-casino.html up, this reimbursement is done via free play thru a mailed offer about days after someone's 1st trip.

But, it was like one thing after another after another and the whole experience just left completely dissatisfied.

The food, the service and staff cant be beat. The next morning we left early so we could shower at home.

Biloxi is about the same distance for us and that's where we will be going from now on. The front desk offered to send a service person to fix it but it was already p. Date of stay: February Trip type: Travelled with friends. The hotel itself is nice inside at least in the lobby and exterior.

So I played the firey seven gaming machine, without my card. I thought it was just us but I overheard another table talking about how https://31arsenal.ru/casino/casino-west-broad-street-columbus-ohio.html she was.

He is very friendly and always takes time for a friendly chat. Report response as inappropriate Thank you. Thank you for posting your experiences at Wind Creek!! Like saving money? Much better than the lingering smoke smell you get in even non smoking rooms. Then, my mother gets in the shower and the hot water went out immediately.

See all reviews. The food was pretty good that evening. I ordered an extra blanket which was promptly delivered. The casino needs to be shut down! Wind Creek's goal is to assure we are a place of enjoyment and relaxation for all of our guests, therefore, we have high expectations of each and every interaction you have from the start of your visit with us to the departure.

It's expensive for what you get. Unfortunately, their steak restaurant was closed although the meal we had in their cafe was quite good. The casino was quite tight. After that, we went up to the room, and my elderly mother needed to take her medication and I walked to get ice but wind creek casino new players ice machine was wind creek casino new players.

I have met the property manager, Arthur Mothershed. Free Wifi.

I took my mother to stay at the Wind Creek last week. Room types may vary. Overall, one would probably stay at this hotel only if they were going to gamble and while the hotel was superb, the gambling was not. I was very disappointed.. I had to get the hostess to refill our drinks. We have been going to WindCreek just about every month since the hotel opened. We send out these offers each week, so this is a legitimate promotion. The room was chilly when we checked in. Disappointing because I would go here frequently I'm on long-term travel here for business if it had good food.